Workshop module

Repair intake, status tracking, receipts and delivery control.

BisnesPOS Workshop helps repair teams receive devices, document customer problems, track repair status, print receipts or labels, manage queue work, dispatch transfers and complete delivery.

Repair intake
Customer, phone, device, serial, accessories and issue
01
Status workflow
Received, repaired, not repaired, delivered or canceled
02
Print ready
Workshop receipts, labels and delivery paperwork
03
Repair flow

Workshop orders

Repair intake
Customer, phone, device, serial, accessories and issue
Status workflow
Received, repaired, not repaired, delivered or canceled
Print ready
Workshop receipts, labels and delivery paperwork
Queue controls
Entry intake
Repair queue
Delivery and receipts
Orders

Workshop orders list

Repair-ready
Received
14
Ready
8
Delivered
21
WRK-00418
Received - iPhone 13
WRK-00419
Repaired - MacBook
WRK-00420
Dispatch - Printer
Ready for delivery
8 repaired orders waiting

What it includes

A complete repair counter from entry to customer pickup

Workshop is built for teams that need to register items quickly, keep technicians aligned and hand back repairs with clear customer documentation.

Customer and device intake

Register customer name, phone, device details, serial, reported problem, observations and accessories.

Workshop numbering

Orders use workshop receipt numbers so staff can identify jobs quickly at the counter.

Repair statuses

Move work through received, repaired, not repaired, delivered and canceled states without losing history.

Repair queue

Technicians can focus on pending jobs with customer, date, device and problem context.

Repair decisions

Mark an order repaired, not repaired or canceled from the main workflow.

Delivery workflow

Register delivery, complete handoff and keep customer pickup connected to the order.

Receipts and labels

Print workshop receipts or labels with the configured workshop print templates.

Transfers

Track orders sent out for dispatch or external repair and return them when they come back.

Appointments-ready

Use booking tools for diagnostics, drop-offs, repair reviews or customer pickup windows.

Operating flow

From received device to delivered repair

01

Receive

Capture customer, device, issue, serial and accessories at the counter.

02

Print

Generate the receipt or label the customer and team will use to identify the job.

03

Repair

Move orders through queue, repaired or not repaired outcomes.

04

Dispatch

Track external transfers when a job leaves the store for service.

05

Deliver

Complete customer handoff and preserve the full repair history.

Product views

How Workshop looks across the platform

These views represent the orders list, intake form, repair queue, transfers and delivery workflow.

Orders

Workshop orders list

Search and filter repair orders by customer, serial, date and status.

Quick status filters
Receipt printing
Open detail
/app/workshop

Workshop orders list

Orders

Workshop orders list

Search and filter repair orders by customer, serial, date and status.

Received
14
Ready
8
Delivered
21
WRK-00418
ReceivediPhone 13
WRK-00419
RepairedMacBook
WRK-00420
DispatchPrinter
Workspace
Quick status filters
01
Receipt printing
02
Open detail
03
Ready for delivery
8 repaired orders waiting
Intake

New repair entry

Register the customer, device, problem, serial, accessories and intake observations.

Customer data
Device details
Problem report
/app/workshop/new

New repair entry

Intake

New repair entry

Register the customer, device, problem, serial, accessories and intake observations.

Fields
12
Receipt
Auto
Label
QR
Customer
RequiredPhone
Device
RequiredSerial
Issue
NotesPhotos
Workspace
Customer data
01
Device details
02
Problem report
03
Next step
Print receipt and move to queue
Queue

Repair queue

Technicians see pending jobs with customer, device, date, observations and quick open actions.

Pending review
Device context
Technician focus
/app/workshop/queue

Repair queue

Queue

Repair queue

Technicians see pending jobs with customer, device, date, observations and quick open actions.

Queue
14
Aging
2d
Priority
5
Laptop no power
PendingWRK-00418
Phone screen
In reviewWRK-00421
Tablet charge
WaitingWRK-00422
Production
Pending review
01
Device context
02
Technician focus
03
Queue focus
5 jobs need attention today
Delivery

Delivery and transfer tracking

Complete repaired handoffs and monitor items sent outside the store for dispatch.

Delivered orders
External transfers
Customer handoff
/app/workshop/deliveries

Delivery and transfer tracking

Delivery

Delivery and transfer tracking

Complete repaired handoffs and monitor items sent outside the store for dispatch.

Delivered
21
Out
3
Returned
7
WRK-00412
DeliveredPaid
WRK-00415
OutVendor
WRK-00416
ReturnedReady
Workspace
Delivered orders
01
External transfers
02
Customer handoff
03
Handoff
Complete customer delivery

Examples

Where Workshop fits best

Phone repair shops

Receive devices, document issues, print labels and move jobs through technician review.

Electronics service

Track serial numbers, accessories and repair outcomes before customer pickup.

External repair flow

Send work out, mark it returned and complete delivery when the item comes back.

Appointment-based service

Pair diagnostics and pickup windows with the appointments module.

Controls

Workshop controls for daily repair operations

Receipt numbering

Workshop receipt prefixes and next numbers can be configured in settings.

Print settings

Workshop label and receipt templates are managed in the print settings workspace.

Status discipline

Staff actions keep repair state clear from intake through delivery.

Search and filters

Quick filters help the counter find orders by status, customer, serial or date.

BisnesPOS Workshop

Run repair work with cleaner intake and fewer lost details.

Receive devices, track repair outcomes, print documentation and hand work back with a complete operational history.